FAQs
General Questions:
What is Letterkind?
Letterkind is a 12-month story experience that brings adventurous and heart-warming stories to life through narrative writing and story-supportive inserts.
The letters are mailed directly to you or to an address and recipient of your choosing. The story grows deeper letter by letter. Two letters are mailed each month, for a total of 24 letters in a series collection.
Each humble letter brims with story and stuff. Colorful. Hand-crafted. Thoughtfully written by a passionate storyteller and personally assembled with care.
These are not letters to read, and then, to toss aside. Because each letter builds on the last, readers will want to keep them nearby, revisit favorite moments, and enjoy the full story as it unfolds.
Our series are wholesome without being stiff, faith-aware without being heavy-handed, and full of life, humor, and heart. The letters are meant to delight the reader, invite reflection, and strengthen the kinds of virtues that matter most.
We aim for smiles!
Are the stories suited for young readers?
The story series are written with age in mind.
Each LETTERKIND series is especially suited for readers 9 to 14 yrs, give or take. We like to say our stories appeal to readers up to 100 years old, but that's not really fair. 100+ year-youngers would probably share the grins too. :)
Our conversations, descriptions, and scenes are always "G" rated so you can enjoy reading or sending with full confidence.
What are the "family friendly values" found in the Letterkind series?
We know how important this matter is. And we want families to purchase our series with confidence. Every letter is written from a Biblical worldview where belief in a triune God is foundational.
For example, in our signature series, SYCAMORA, the local pastor and his wife are colorful and warm characters who add to the unfolding drama. Some characters pray, attend Christian church services, and nod to creation as a work of God. Daily living as a tight-knit community that squabbles and puzzles over heart-felt matters implies this kind of faith.
In every story Letterkind issues, family and friendships will be cherished, though struggles are part of what makes a great story. Themes of belonging, bravery, courage, empathy, forgiveness, honesty, humor, kindness, love, and loyalty weave through the pages. And sometimes, knot up.
If you've enjoyed classics like Little House on the Prairie, Anne of Green Gables, All Creatures Great and Small, Huckleberry Finn, and Where the Red Fern Grows, then chances are, you'll love our story series.
What's not in your stories?
So glad you asked! :)
You'll not find any graphic violence, nor political agendas, nor celebration of evil, nor flat, preachy storytelling.
You'll also not find magic, science fiction, mystical fantasy, nor hobbits. Not that Tolkien and Lewis didn't gift us all with their grand imaginations. It's just that we love focusing on real life possibilities.
Nature, human relationships, and personal growth offer such rich depths. This is our lane here at Letterkind. Tacos are also in our lane, but sadly, they won't be in our letters. We felt it best to let you know upfront.
Many of our themes have been inspired by real life events, people, nature, and food, but all of our stories are non-edible, "G" rated fiction.
We invite you to explore our signature series with a quick click here.
Are the letters educational?
Each story is intentionally set alongside a national park, where the landscape becomes part of the experience. Readers will notice birds, blossoms, weather, changing seasons, creatures in the bush, and the ordinary grandeur of the natural world woven into the story itself.
Honestly, we prefer not to use the word "educational." That makes things suddenly stuffy (former classroom teacher here wearing a half-grin). But, if recipients begin paying closer attention to the beauty around them, we're happy to risk it. :)
What if we don't like happy mail?
Skipping to the mailbox 24 times and returning with a grin isn't for everybody.
Especially if you're finding only rich characters, ridiculous humor, mysterious discoveries, plot twists, natural beauty, and your name on a handsome letter that's not from Uncle Sam.
And, add to that, only themed stickers, maps, recipes, and such when you're more accustomed to bills and gutter-installation flyers.
It's still been nice having you drop by.
And, if you ever change your mind, we'll be here for you! :)
Ordering Questions:
What is the cost of a story subscription?
Our prepaid story subscriptions cover postage and all related items pertaining to 24 brimming letters for a one-time cost of $154.
From time to time, we offer special pricing. Please join us via email for those happy announcements. This link gets you all set up. We promise no spam!
When will my subscription start?
That's the spirit!
We happily mail letters on the 2nd and 4th Tuesdays of every month, generally speaking. Due to holidays, or unforeseen matters we may need to adjust the send-dates on rare occasion.
Once an order is placed, please allow 5 days for order processing. Your first letter will go out on the next scheduled mail day post processing.
Delivery times vary depending on your location and the services of the US Postal Service.
If you're giving this as a gift, the prompts through check-out will give you the option to delay the first mailing so it arrives closer to a birthday or special moment.
Rock on!
Can I send a single subscription as a gift to multiple people in the same household?
Absolutely. When you check out, please list the first names of each recipient separated by "and." We will address the envelopes accordingly.
Examples:
First Name: "Theo and Sam"
Last Name: "Woolybug"
or, another option would be...
First Name: "The Hugalot"
Last Name: "Family"
Do you ship internationally?
Sadly, no. Not at this time. We mail within the US, but hope to offer international shipping in the near future.
Please check back if this applies to you. Danke! Gracias! Merci! Hvala! Hankstay! McThanks!
How does gifting work?
Giving the gift of a Letterkind story series is easy. Personally addressed mail arriving 24 times... what's not to love, love?
During checkout, you’ll have the option to choose an upcoming mail date for the first letter, so you can plan it around a birthday, celebration, or special moment. (We send letters on the 2nd and 4th Tuesdays of each month.)
Please take advantage of the link here for a printable gift note you can slip into a card or pair with a present. It’s a simple way to give something meaningful at just the right time.
Then, sit back, grab a pizza, and let us handle the delivery of your thoughtful gift... all year long!
One of the loveliest parts of a Letterkind subscription is the opportunity to deepen the connection between giver and recipient. We hope you'll enjoy all the conversations sparked as characters, choices, surprises, and turning points gain momentum, letter by letter. What a sweet way to make memories with someone you love.
You might enjoy this page for more...
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase of a Letterkind subscription. If this isn't the case, let us know, and we'll do our best to flip the frown.
30 DAY REFUND POLICY: If you are dissatisfied with the story, let us know within 30 days of purchase and receive a full refund (letter series only).
Our customer's delight is our primary focus at Letterkind!
What if the postal service loses my letter?
Thankfully, this is rare. Like green hair.
But, if one letter simply doesn't make it to your door, please reach out and fret no more.
We'll resend the letter that didn't arrive. We'll resend the letter, dead or alive.
Just kidding. Only if we're alive.
Do you have other cool things that'll wow me?
Indeed we do! Or, indeed, we will!
We hope to offer handsome boxes that correlate with the stories and provide sweet storage for the full collection.
Coming soon to Letterkind!
And, a few other goodies are in the works. We can't wait to update the possibilities for you. Thank you for your interest. :)
Presently, clicking here scoots you to our featured items.
How do I notify you of my address change?
Address changes can be made by sending us a message here. We will need the following information to reroute your happy mail...
1. your name
2. recipient's name
3. old address
4. new address
Also, please allow 5 business days for the change to be made.
Congrats on the move!